Legal

Privacy Policy

Last updated: 2026

Information we collect

When you place an order or contact us, we collect information you provide directly — such as your name, email address, delivery address, and payment details. Payment data is handled securely by our payment provider and is not stored on our servers.

How we use your information

We use your information to process and fulfil your order, communicate with you about your purchase, and — with your permission — send you occasional updates about new pieces and stories. We do not sell or share your data with third parties for marketing purposes.

Cookies

This site uses essential cookies to enable the shopping cart and keep you signed in. We may also use analytics cookies to understand how the site is used. You can manage cookies through your browser settings.

Your rights

You have the right to access, update, or request deletion of your personal information at any time. To do so, write to us at ethastt@flameloom.com.